What should I do if my delivery attempt failed?Updated 7 months ago

If a delivery attempt has failed, here’s what you can do:

1. Contact the USPS/UPS Postal Service:

• Reach out to the USPS/UPS postal service to locate your package. They may have information on where the package was redirected, often to the nearest service point or post office.
  
  

2. Check the Tracking Information:

• Visit the USPS/UPS postal carrier’s website or use a universal tracking site to gather further details about the status of your package.
  
  

3. Arrange a Redelivery or Pick-up:

• If your package was redirected to a service point, you can usually arrange for redelivery or pick up the package at the designated location. Make sure to check if there’s a deadline for pick-up.
  
  

4. Look for a Delivery Notice:

• Check your mailbox or doorstep for a delivery notice left by the courier, which may include instructions for picking up your package or requesting a redelivery.
  
  

5. Verify Your Address:

• Double-check the delivery address you provided during checkout. If the address was incorrect or incomplete, it might have caused the failed delivery. Contact the postal service or us to update your address and arrange a new delivery attempt if possible.

  
  If you're unable to resolve the issue through your local postal service, reach out to our support team with your tracking number, and we will assist you in locating your package.