US Help Center  logo
US Help Center  logo

All articles

General

What material is your Jewelry made of?

We take pride in crafting our steel jewelry from high-quality recycled Stainless Steel (316L), which is a surgical grade...

What is your Wallet made of?

Our Wallets are made of PU Leather (polyurethane leather). This material is 100% vegan. It doesn’t absorb water...

When Will Vacier Restock Sold Out Items?

Usually we restock sold-out items within 1 month. If you are curious about a specific item, please contact us through...

How can I clean and take care of my Jewelry?

The cleaning schedule for stainless steel jewelry is highly dependent on how frequently the piece is worn. Typically...

Can you customize or engrave my Jewelry?

As much as we would like to help you, at the moment, we don't have the tools to customize our Jewelry once it is...

Are your products Waterproof? Can they tarnish or break?

We have a lifetime warranty on all of our products and their quality. We guarantee that they will never fade, break or...

What color of the Jewelry is available?

Our current collection includes pieces in Silver and Gold color. Please note that some of the items might be available...

I just had an issue with my product. Can I get it replaced?

All our items are made of high quality materials. However, they are also covered with a Lifetime Warranty, and you...

Is it possible to make my own set of products?

At the moment, we are offering only the following set of products:. We are working on adding more variations to create...

Can I remove the dangling part/tag/extension chain from your chain bracelets?

Yes, you can remove the extension chain and tag from our chain bracelets using pliers.

Where can I find the detailed product description?

The product description is available for you on each product page:If you can find the relevant information, please...

Can I create a couple’s set with Vacier rings?

We currently offer pre-made sets for the Women’s collection. However, you can easily create your own by mixing items from both the Men’s and Women’s collections. Adding a ring from either collection to your cart will also earn you a complimentary fre